AI Field Service Management for Renewable Energy

Celestial needed more than a digitized form app. Field operations were losing revenue to incomplete documentation, payroll discrepancies, billing disputes, and missed maintenance — all in remote sites with little to no connectivity. We had to build a platform that worked 100% offline, actively assisted technicians rather than burdening them, and synced cleanly with enterprise back-office systems.

Flo cut daily documentation and time entry from hours to minutes, reduced preventative inspection time by 50%, and unlocked millions in previously lost revenue — replacing billing disputes with AI-generated Cause-Action-Result reports and accurate, on-time invoicing.

• Hours to Minutes: The Celestial Flo mobile application cut daily documentation and time entry from hours to minutes using hands-free voice input, offline access, and AI-guided prompts that ensure complete, real-time notes.
• Millions Unlocked: The AI-generated Cause-Action-Result reports eliminated back-and-forth communication bottlenecks, enabling accurate invoices and slashing disputes. This accelerated collections—unlocking millions in previously lost revenue through clearer customer portals and on-time payments.
• 50% Faster Inspections: The AI-Powered Field Procedure solution cut preventative inspection time by 50%. By eliminating paperwork, providing real-time form updates, and integrating JSA with automatic location tagging and instant image uploads, field execution reached unprecedented efficiency.